Insurer Payables

The Insurer Payables feature tracks all payment transactions going to the insurer companies.  These transactions result from invoiced premium on policies (minus commissions) as well as insurer adjustments created manually.

  1. In the main menu, select Billing, Payables, then Insurer Payables.
  2. Upon navigating to the page, the system evaluates the user's administrative level and the position of their office within the organizational hierarchy. If the user has access to multiple billing entities, the system displays the Billing Entity panel at the top of the landing page.

    From the Billing Entity panel, the user can select which billing entity resources to work with. Once a billing entity is selected, the system refreshes and displays the requested resources associated with that billing entity.

    Billing Entity Select the appropriate billing entity. Once a selection is made, the system refreshes and returns the results, filtered according to the selected billing entity.
     

    Note: Once selected, the name of the billing entity is displayed in the header of the Billing Entity panel. Filtering of system resources persists as the user navigates to other sections of the billing module until another billing entity is selected or the session ends.

    The Insurer Payables page opens.

  3. Filters can be applied to limit the results.  Fields marked with a red asterisk * are required.

    Reporting Period

    Select a beginning and/or end date to return results within the selected range.  This will compare against the invoice issue date for premium transactions, and the billing adjustment date for adjustment transactions.  The dates can be entered manually, or selected from the calendar lookup .

    Insurer

    Select an insurer company to only show results for that insurer.

    Currency

    Select a Currency to filter the results.

    Status

    Select one or more statuses to filter the results.

    • Pending

    The premium from a bound transaction has been invoiced, in whole or in part, but the payment from the client has not yet been received or the receipts have not been posted.

    • Ready For Payment

    The payment from the client has been received in full and the receipts have been posted.

    • Paid

    The payment has been made to the insurer.  Selecting this option opens additional search criteria to filter on the payment details.

    Bank Account

    This option is available when Paid is selected for Status.  Select a bank account to only show results paid through that account.

    Payment Date

    This option is available when Paid is selected for Status.  Select a beginning and/or end date to return results where the payment date is within the selected range.  The dates can be entered manually, or selected from the calendar lookup .

    Payment Reference

    This option is available when Paid is selected for Status.  Enter a reference value to only show results with that reference.

  4. Click Search to generate the list of payables.  The results appear in the Insurer Payable Journal panel.

    The Insurer Payable Journal list displays the available transactions matching the selected search criteria.

    The list of transactions can be sorted, filtered, and exported, among other options.  For more information on working with grids, see the Using Grids section.

    The Debit and Credit totals are displayed in the Total line.  The Total line is based on all results of the search, and will not be affected by any filters applied to the grid columns.

    To view the transaction details, click a link in the Number column.  The Transaction Detail window opens.  This information cannot be edited.

    When viewing a Billing Adjustment transaction, the Transaction Detail window opens with the following panel.

    The Billing Adjustment Information panel displays the details of the transaction.

    Click Close to close the window.

    When viewing an Invoice transaction resulting from policy premium, the Transaction Detail window opens with the invoice details.

Marking Insurer Payable Transactions as Paid

When an insurer payable transaction is in Pending or Ready For Payment status, it can be marked as paid and the associated general ledger entries will be created.

  1. Use the Insurer Payables feature detailed above to locate the necessary transactions.

  2. Check the boxes for all transactions to be paid.  The selected transactions should all be related, as they will all be paid using the same bank account, payment date, reference, and description.
  3. Click Mark as Paid.  The Payment window opens.
  4. Complete the necessary information.  Fields marked with a red asterisk * are required.

    Remit to Party

    Displays the name of the insurer company that received the payments.

    Payment Date

    Select the date that the payments were made.  The date can be entered manually, or selected from the calendar lookup .

    Amount

    Displays the total amount of the selected transactions.

     

    If this value is negative, the payment cannot be completed.  Close the window and select additional Credit transactions or remove Debit transactions to produce a positive or zero value.

    Bank Account

    Select the bank account used for the payment.  Only accounts for the appropriate currency will be displayed.

    Bank Account Number

    Displays the account number.  This is filled in automatically when the Bank Account is selected.

    Currency

    Displays the currency associated to the bank account.  This is filled in automatically when the Bank Account is selected.

    Reference

    Enter the reference code of the payment.

    Description

    A description of the payment can be entered.

    The Payment Allocation panel displays the details and totals of the selected transactions.

  5. Click Submit, then click OK on the confirmation message.  The transactions are marked as paid, and can no longer be edited.

    The Insurer Payable Journal list is updated.  If the Paid status is not checked in the Search Criteria, the selected transactions will no longer be shown.

    Click a link in the View column for a paid transaction to view the payment details.

    Note: If a receipt associated to a payment in Paid status is reversed, the system will automatically create a matching reversal payment in Ready for Payment status and a matching replacement payment in Pending status.